Summary: Unfortunately, the process android.process.media has stopped is a very common error and can occur anytime on your phone. Hence, if you are encountering the same error on your Android phone, then don’t panic as there are several ways to fix it on your own without the need of any technician.
Hands down, Android is the most famous and successful OS due to its advanced technology and features. But this fact will be no exception as it is quite shared with errors and problems. One of such errors is android.process.media keeps stopping on Android.
This error is somewhere related to the Media Storage and Download Manager. Lately, many users have experienced this problem on their devices. Let’s see what one of these users has to say about this issue:
Hi,
I use black shark 2 pro joyui 11 20.09.25 DLTR2009250OS00MQ2, my machine has an android.process.media error. I have tried everything but it did not solve the problem. So do you have a way to deal with it. Thank you.From – XDA Forum
As of now, it is quite clear that this error has extremely bothered the users as they are not able to use their phones. If you are also trying to fix the Android process media has stopped error, then you must go through this article.
In this guide, I am going to explain what causes this error on Android and how can you fix it with the recommended troubleshooting steps.
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What Causes Android.Process.Media Has Stopped Error?
Well, there are many causes behind getting this error on your Android phone. Some of the reasons for the above error are mentioned below:
- When fails to upgrade the firmware on phone or tablet
- Malicious malware attack or due to app crashes
- When you change the custom ROM
- Due to the error in the download manager and media storage apps
After knowing the reasons, now without taking much time, I would suggest you go to the direct solutions that will help you to resolve the “Android.Process.Media Has Stopped” error on Android.
Here few mentioned methods are easy and best to get rid of such unwanted errors on your phone.
Also Read: Resolve android.process.acore has stopped Error on Android
How to Fix Unfortunately, The Process Android.Process.Media Has Stopped Error?
List of Solutions:
- Best Way to Fix Android Process Media Keeps Stopping Error
- Clear Cache and Data of Google Play Store and Services Framework
- Reset App preference
- Check Media Storage, Download Manager & Google Sync Settings
- Clear Contacts and Contact Storage data
- Disable Media Storage
- Update Firmware
- Factory Reset
Solution 1: Best Way to Fix Android Process Media Keeps Stopping Error
The Android.Process.Media has stopped error could turn out as a big deal if not fixed in time. However, there are several ways to deal with this issue, not all of them are secure as while performing these methods, you end up losing all data.
So, if you want to fix this error instantly without sacrificing your phone data, then go with the Android Repair Tool. As this error appears due to the issue with the system apps, using this tool will be a smart move.
It will not just fix this error but also resolves many other issues in order to enhance the overall performance of your phone. This tool will let you fix low battery issues, black screen issues, apps crashing issues, firmware update problems, and many more.
Giving try to this tool is a total worth. So, download this tool on your device, follow the instructions given in the user guide and start using your Android phone flawlessly.
Note: It is recommended to download and use the software on your PC or laptop only.
Solution 2: Clear Cache and Data of Google Play Store and Services Framework
Whenever you come across this type of error on your phone, it’s better to clear the cache and data of the installed apps.
Actually, when the app storage space gets cluttered with the cached data, it is likely to conflict with new files. So, you should clear the cache and data of the apps to avoid such problems.
Speaking of this particular error, Google Framework Services, and Play Store cached data are most likely to cause the issues. Hence, to fix the Android Process Media has stopped error, you must clear the cache and data of these two apps. For that:
- Go to the Settings > Apps.
- Here, select the Google Services Framework. If you can’t find out this app on the list, then tap on the three vertical dots at the top-right corner and select the Show all apps option.
- Now, click on Storage.
- Tap on the Clear Cache button.
Now, repeat the same process for clearing Cache and Data from Google Play Store.
It’s time to open the Play Store from App Drawer and if any error occurs then click on OK. Simply Power off your device and restart it. now go to Google Services Framework and start again.
At last, it’s time to check whether the error is resolved or not on your Android phone.
Don’t Miss: Fix Android Unfortunately the Process com.google.process.gapps has stopped Error
Solution 3: Reset App preference
Resetting app preferences is also another way to fix android.process.media has stopped on Android phone. Follow the below steps carefully to reset app preferences:
- Open the Settings page.
- Go to the Apps.
- Tap on the three vertical dots at the top-right corner.
- Select the Reset app preferences option.
- On the next prompt screen, tap on the Reset Apps button.
Now, hopefully, your Android phone will be free from this error.
Solution 4: Check Media Storage, Download Manager & Google Sync Settings
There are a few settings that may help you to fix the Android.process.media has stopped unexpectedly error on your Android device.
Note: Before moving ahead with this method, make sure to keep back up of phone data, especially pictures you have on the phone as doing this may result in data loss.
In the first step, we are going to disable the Google synchronization:
- Open the Settings.
- Go to the Accounts & sync.
- Tap on the Google.
- Here, uncheck all the items.
Now, it’s time to disable and clear data of the Media storage and Download Manager:
- Go back to the Settings page and open the Apps.
- Click on the Media Storage.
- Tap on the Storage > Clear Data and Clear Cache buttons.
- Now, tap on the Disable button.
- Follow the same procedure to clear the data and disable the Download Manager app.
- After doing this, restart your phone.
Now check whether the error you were coming across is solved or not.
Also Read: Fix com.android.systemui Has Stopped Error On Android
Solution 5: Clear Contacts and Contact Storage Data
If you still face the same issue after following all the above methods then you should follow this step carefully. In this, you have to clear the data of Contacts and Contact Storage.
- Go to Settings and select Apps.
- After that, search for “Contacts” and “Contacts Manager” on the apps list.
- Clear both cache and data of these apps.
Now turn off your phone and check whether Unfortunately, the process android.process.media has stopped error was fixed or not. If still the same problem occurs then move ahead to try other methods.
Solution 6: Disable Media Storage
Trying to disable media storage and fixing the error can be helpful for several users. For that, you have to follow the below steps:
Step 1: Search Media Storage app
Click on “Application Manager/Apps” under Android Settings. Now search the Menu option and select “Show all apps” after which you have to find Media Storage.
Step 2: Disable media storage
Click on “Disable” to quit Media Storage completely. Now you should check if the problem is resolved or not. If not then move to the next solution.
Solution 7: Update Firmware
Running the older version of the Android phone could also be one of the reasons for getting the android.process.media keeps stopping error message. So, to fix this error, update your Android OS.
Step 1: Find Android software update settings
First, connect your phone with a powerful Wi-Fi network. After that, click on the “Setting” app and then “About Phone“. Now click on “System Update”.
Step 2: Install the latest Android OS
Here you have to click on “Check for Updates” and select the latest update. Now click on the “Download Update” button. Wait for the update process to be finished and then restart your phone.
Solution 8: Factory Reset
When everything fails for you to fix the error Unfortunately, the process android.process.media has stopped then the only option left is to do the factory reset of your device. Doing a factory reset will fix your device to normal and the issue you are facing will be solved.
Though this method is somewhere risky because it can take away all your stored data so it is recommended to create a backup of all your files in a safe place.
- Go to the phone Settings > About Phone.
- Tap on the Backup & reset.
- Select the Erase all data (factory reset) option.
- Tap n the Delete all data button.
Conclusion
Though Unfortunately, the process android.process.media has stopped error has occurred to several Android users but whatever solutions I have mentioned in this blog will surely help you to get rid of it completely. Hope you will select the right methods to solve the error.
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James Leak
James Leak is a technology expert and lives in New York. Previously, he was working on Symbian OS and was trying to solve many issues related to it. From childhood, he was very much interested in technology field and loves to write blogs related to Android and other OS. So he maintained that and currently, James is working for androiddata-recovery.com where he contribute several articles about errors/issues or data loss situation related to Android. He keeps daily updates on news or rumors or what is happening in this new technology world. Apart from blogging, he loves to travel, play games and reading books.