Have you recently discovered that your company’s Facebook Business Page is owned by someone who no longer works for your company? Or maybe you are not sure who created your Page in the first place and are having trouble getting full access? Don’t worry; you are not alone! This is a widespread problem that happens to many businesses. Read on for some helpful tips to help you gain complete control of your Page. Show
For free resources that explain how social media can help accelerate your growth in today’s economy, visit Staffing Brain Fuel. Why It’s Important to Own Your Facebook PageFirst, you may be wondering why you even need to have ownership of your Page in the first place.
How to Tell Who Owns Your PageThere are two ways that a Facebook Page can be owned. It will either be owned by an individual person or by a Business Manager account. In most cases when a business is locked out of its page it is because a Business Manager owns it. Small to large companies use Business Manager to organize their business assets and information in one place. You can use Business Manager to control your Facebook assets and ensure the right people have the correct access. When locked out, it may be because the company is unsure who created the Business Manager, or if they do know, that person may no longer work for the company. But how do you tell? We will show you; it is easy to find out!
Steps You Can Take on Your Own to Restore Facebook Page Access
Steps You Can Take Through Facebook Concierge Support to Restore Facebook Page AccessYou can submit an Admin Dispute Request to Facebook to regain access to your Page. To submit your appeal, you can contact Facebook Concierge Support directly through the following links:
You will need the following information to submit your appeal to Facebook:
a) A description of the Requestor’s relationship to the Business (and authority to request access to the Business, as applicable); b) An explanation of your request, and whether there has been a termination of the employment and/or business relationship with the named person(s)/Business who owns the Page, as applicable; c) The Facebook account AND email address associated with the Facebook profile that you wish to have added as the new admin of the Page; d) The Business Manager ID Number you would like to be added You can find this number under the Page Owner section we discussed above:
e) The amount of the past three invoices on the ad account(s) that the Business owns, plus the last four digits on the credit card and expiration date; f) A declaration that the information you have provided is true and accurate (g. “I certify that the information provided is true and accurate”) – your statement must include similar language. Once you submit your appeal to Facebook it usually takes around 72 hours to get a response, but it may take a few weeks to hear back. If Facebook approves your request, we suggest you do the following.
Gaining ownership of a Facebook Page can be a long and arduous process, but the payoff is worth it in the long run. *Please note this is not legal advice, and we are not lawyers. Submitting an admin dispute with Facebook is not guaranteed to get approved. Facebook has the right to approve or deny any request.Can an admin change the owner of a Facebook page?If you have Facebook access with full control of a Page, you can switch into your Page and assign or change a Page Owner for your Page. To assign a Business Manager as a Page Owner, you'll need to be both an admin of the Business Manager and have Facebook access with full control of a Page.
Who is the page owner of my Facebook page?Whatever the reason, it is easy to find the owner of any Page. Go to the Page's About section. Here you can find information about the contact options for the Page owner. This includes their website and email address if they listed one.
What does Page owner mean?According to Facebook, “A Confirmed Page Owner is a business or organization that has completed Facebook's business verification process and whose Business Manager claimed ownership of the Page…” You can learn more about Business Verification here.
Can there be two owners of a Facebook page?You can have as many admins on a Page as you want. To add an admin, go to “Edit Page” on your Timeline and then click “Admin roles.” Scroll down and select “Add another admin.” Note: To make someone an admin of your Page, the person must have Liked the Page.
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